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Customer Service
Servicing your customers in the 21st Century will not be "business
as usual". VAI's System 2000 answers the call with the most
exciting customer service application available today. The features
of System 2000's customer service application combined with
an attractive graphical design and very quick access make it an
unbeatable solution for your customers.
Using the latest technology, you can select items from the
customer's shopping list for easy entry, e-mail an order
confirmation or follow-up with System 2000's integrated
contact management system. For e-business transactions, your
customers can enter orders directly from your web site and check
stock availability, account status and order status.
With complete integration to all other System 2000
applications, order entry gives the user unlimited access to the
information needed to process orders more efficiently. During order
entry, users can inquire into customer and item files at the touch
of a key. And because transactions are processed in a "real-time"
environment, current information is immediately available.
Tracking orders through the warehouse is effortless using
System 2000's RF bar-coding system. Using this technology, you
can assure picking the right products and letting your customer know
exactly what stage the order is in, so you can tell them when to
expect it.
Order processing is extremely flexible with unlimited
user-defined fields. In addition, multiple pricing methods,
automatic backorder allocation, gross profit flags by line item and
numerous costing alternatives are just some of the options that can
be personalized, enabling you to utilize the features that work best
for your business.
It can truly be said that the customer is the number one priority
in any business. The time is now to take advantage of the latest
technology to support your customers because it will definitely not
be "business as usual" in the 21st Century.
Contact A4G today for a free consultation. |
Advanced Pricing Matrix
